10% OFF YOUR FIRST ORDER WITH CODE XZENDA10 /FREE SHIPPING ON ORDERS OVER £120/$150 US/UK

SHIPPING, RETURNS & EXCHANGES

 
  • UK Delivery Time and cost

    • FREE for orders over $150/£120

    • Standard UK Delivery - £4.99 (Delivered within 3 working days)

    • Next Day UK Delivery  £7.99
    • Items are dispatched via DHL and Royal Mail.
    • Deliveries are made within 1-3 working days (excluding bank holidays) after you place your order. Please note that weekends and Bank Holidays are non-working days.
    • Order tracking will be available and will be sent to you via an email which informs you that the order has left us. You can expect this despatch email to reach you up to 4 working days from placing your order (depending on your selection of delivery type).

 

  • US Delivery Time and cost

    • FREE for orders over $150/£120 (Delivered within 7 working days)

    • Standard Shipping $9/£7 Delivered within 7-15 working days 
    •  Express Shipping - $22/£17  Delivered within 2-3 working days) via DHL

    • Order tracking will be available and will be sent to you via an email which informs you that the order has left us. You can expect this despatch email to reach you up to 4 working days from placing your order (depending on your selection of delivery type).

  • Your order can be delivered anytime between 8am and 6pm and a signature will be required on receipt. If you are not around to take delivery of your order, you can contact the carrier directly to rearrange or the carrier will leave a calling card informing you on what action to take to receive your order.
  • INTERNATIONAL DELIVERIES
  • International orders are dispatched via DHL and tracking numbers will be available on order shipment.
  • Shipping prices are applicable to all orders under £120/ $150  This is to supplement the charges incurred from reputable delivery companies. These prices ensure that your product is delivered to you safely and on time.
* Shipping times provided are an estimate and are applicable to orders placed before 12pm (GMT/BST) Monday to Friday. Orders placed after 12pm (GMT/BST) Monday to Friday will be dispatched the following working day; orders placed after 12pm (GMT/BST) on Fridays will dispatched the following Monday. Please allow two additional working days for Highlands and Islands.
RETURN POLICY